Services
A ladder, not a menu.
Services are intentionally offered broad-to-focused. It starts by saying yes to almost anything reasonable — small, low-risk jobs are the way into the building and into your trust. Over time, focus narrows based on what you actually need.
- Tier 1
Entry / Trust-Building
Fast, tangible, low-cost jobs that create an immediate visible win and open the door to a broader conversation.
- Hardware upgrades — HDD to M.2/SSD swaps
- TV / monitor mounting and basic AV setup
- Data backup and transfer, including legacy drive recovery
- General troubleshooting and quick fixes
- Tier 2
Core Recurring Services
The services intended to become the recurring revenue backbone of the relationship.
- Backup and disaster recovery — strategy design, implementation, and testing
- Network automation — configuration, monitoring scripts, routine maintenance
- Cybersecurity vector reduction — hardening, patching cadence, access control
Explicitly not a full SOC or 24/7 threat-hunting service — I'll always tell you what this is and isn't.
- Tier 3
Growth / Value-Add
Once the fundamentals are solid, this is where a business starts converting visitors and looking current.
- Website performance improvements — hosting, load time, structure
- User experience (UX) improvements to existing small business websites
- Tier 4
Future / Emerging Offerings
Directions I intend to explore during discovery-phase interviews, not committed launch-day offerings.
- On-premise, fully offline private AI appliance — your own private AI, without the cloud risk
- Remote monitoring and response subscription, once a client portfolio is established
- Broader AI adoption advisory as demand is validated
Not sure which tier fits?
That's the point of the discovery conversation — tell me what's breaking, worrying you, or falling behind, and I'll tell you honestly where it fits.
Open a Ticket